Contact Us

Cascade Public Media is the home of KCTS 9 and Crosscut.

Our Donor and Audience Relations team is available to help with your questions Monday-Friday, 9 a.m.-5 p.m. local time.

Please use the form below, or call 800-937-5287, or email:

KCTS 9 email: customerservice@KCTS9.org
Crosscut email: membership@crosscut.com

For more KCTS 9 help, visit our Help Page for Account, Donation, Membership, Passport and Television FAQ. For how to submit a story idea or for more about Crosscut, visit crosscut.com.

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Where We Work

Cascade Public Media, home of KCTS 9 and Crosscut
401 Mercer St. Seattle, WA, 98109
General or Business Inquiries: 206-728-6463

Getting here by car

Driving I-5 Southbound (From North Seattle)

Take I-5 South
Take exit 167 for Mercer Street
Continue on Mercer Street
KCTS 9 is on the left at 4th Ave N

Driving directions to KCTS 9

Driving I-5 Northbound (From South Seattle)

Take I-5 North
Take exit 167 on the left for Mercer Street
Continue on Mercer Street
KCTS 9 is on the left at 4th Ave N

Driving directions to KCTS 9

Parking around KCTS 9

Limited street parking is available along Republican Street and on 4th Avenue North, between Republican Street and Mercer Street. Seattle Center’s Mercer Garage and 5th Avenue Garage provide convenient access to the station. Learn more.