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If you need to reach us for help, please see our Contact page. Or peruse our Frequently Asked Questions below.

What is Passport?

KCTS 9 Passport is an added benefit that gives eligible donors and supporters of the station extended access to an on-demand library of quality public television programming online and via mobile devices. The Passport library currently offers members more than 1,000 episodes to watch, with new PBS programs being added weekly. The library features episodes from popular programs like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; and a rotating selection of films.

Look for the compass rose icon: 

Passport icon

It indicates content that is available to you to stream as a KCTS 9 Passport member.

Is PBS KIDS content available in Passport?

While KCTS 9 PBS KIDS shows are not available in Passport at this time, KCTS 9 PBS KIDS programming may be included in the service in the future.

Anyone in our broadcast area of Greater Seattle can livestream KCTS 9 PBS KIDS on this website. KCTS 9 members can also livestream from anywhere within the United States.  Unfortunately, due to rights restrictions beyond our control, the livestream is not available in Canada.

If I do not have PBS Passport, will I still be able to watch programs on and for free?

Yes. Many of our programs are available for free on various digital platforms, including,, mobile applications, and the PBS Video App for Roku, Apple TV and other streaming services. Livestreams of KCTS 9 and KCTS 9 PBS Kids are available on this website. And of course, PBS programs will continue to be broadcast to the public, for free, over the air. See the Ways to Watch page for complete details.

Does PBS Passport cost anything?

KCTS 9 Passport is an added benefit available to eligible donors of participating PBS stations. You must make a donation to KCTS 9 to receive this benefit.

Who is eligible for KCTS 9 Passport?

Passport is the newest member benefit available to donors with a yearly contribution to KCTS 9 of at least $60 (or an ongoing monthly contribution of $5 or more). It cannot be purchased separately.

What shows are available with KCTS 9 Passport?

The KCTS 9 Passport library currently offers members more than 1,000 episodes from popular shows like American Experience, American Masters, Antiques Roadshow, Nature, NOVA, and Masterpiece — including all six seasons of Downton Abbey. In addition to these signature series, the library is full of public television’s acclaimed arts, science, history, and lifestyle programs; including How We Got to Now, Earth a New Wild, Austin City Limits, and a rotating selection of films from Ken Burns. More shows are being added all the time. Search all available programs

I am a Canadian donor to the station? Am I eligible for KCTS 9 Passport?

Due to rights restrictions, all PBS streaming video — including Passport — is available only within the United States.
KCTS 9, and other providers like PBS, Amazon, BBC and Netflix, use “geo-blocking,” a practice that limits people in one country or area from accessing online content in another. We would love to offer you access to your favorite programs online as well as on-air, but we have legal and licensing limitations on many shows that prevent KCTS 9 from streaming certain PBS content into Canada. We wish it were otherwise, and we’re working to change these arrangements whenever possible.

How can I activate my Passport account?

If you are an active KCTS 9 member giving at least $60 a year (or $5 monthly), and we have a valid email address on file, simply create an account with the same email you used to donate to start using Passport. If you are not sure if you qualify, please visit the member lookup page. If you still have unanswered questions or problems, please contact us and we will be pleased to assist you.

I just made a donation today, why can’t I activate Passport?

If you made a qualifying donation online you should see an activation link on the confirmation page for your gift. You will also receive an email message from KCTS 9 at the email address you entered when making your donation.

If you gave your donation over the phone, it may take a few days for your gift to be entered into our database and your activation code assigned. Please email and one of our member services staff will make sure you get your activation code as soon as possible.

I’m seeing a message that says I already activated, but I can’t remember how to sign in.

At the time you activated, you were asked to choose one of three sign-in methods: using your Google, Facebook, or PBS account. You can check for your “login provider” with our KCTS 9 membership lookup tool (which will send you an email with your membership information.) Or you can just try each login method without doing any harm to your accounts.

Each has its own process for resetting passwords if necessary. 

I am a member of another PBS station. Am I entitled to KCTS 9 Passport?

KCTS 9 Passport is only available to eligible KCTS members within the United States. If you are served by another PBS station, please contact your local station to find out if they offer the Passport benefit.

What kind of device do I need to view Passport videos?

Passport enables online video streaming, and is accessible from this website ( or on your computer, smartphone and tablet. It is also available via the PBS Video apps for iOS, Android, Apple TV and other streaming devices.. Full Details can be found on Ways to Watch.

Passport supports the latest versions of Chrome, Firefox, Safari and Internet Explorer.

Watching PBS through your local PBS station on your television remains the same and is not affected by PBS Passport.

I’m having trouble accessing Passport through my OTT device (Apple TV, Roku, Chromecast, etc.)

Your PBS App may be synced to a different email than the one you assigned to Passport. Or your account may not be activated.  Full step-by-step written and video instructions are available on the PBS Video App help page for the following devices:


When I agree to share my information, am I sharing information from all websites I visit?

No. We only ask that you share your viewing history on and The purpose of this is so that we can see what types of content our viewers like and base future programming decisions upon that. Also, it provides a way for KCTS 9 to easily communicate with its members and recommend content they may enjoy.

I cannot afford to donate at this time. Is there a way for me to view this content?

All broadcast content remains available to all viewers on air per our broadcast schedule and will remain online and on mobile for at least two weeks and, in some cases, longer. We believe the new arrangement allows for ample viewing of excellent content, albeit for a more limited time for some programs.